Our Commitment

Greetings from Fredericton VW

Thank you for considering Fredericton Volkswagen for your next vehicle purchase. We recognize that there are many choices in our marketplace and welcome you to compare our sales and service process with those of our competition.

We are a family-owned business since 2005 serving Fredericton, New Brunswick. During this time, our team has been awarded the coveted Volkswagen Wolfsburg Crest seven times over the fifteen years. This recognition is only given to dealers with the highest customer and sales satisfaction scores.

At Fredericton Volkswagen, our goal is to deliver a world class sales and service experience to our customers. We always remember that we are people serving people, and our customers are our future. You will always be treated honestly and with respect. Our integrity is our most important asset. That means keeping our promises and working diligently to do whatever is needed to get the job done or the problem solved.

At Fredericton Volkswagen our clients work with one Client Advisor – just ONE PERSON – from the time they walk through the door, place a phone call or submit a request for more information through our website to the moment they leave in a new vehicle. It’s the better way to sell vehicles and our customers love it!

At Fredericton Volkswagen we value our clients and believe in a transparent and fun approach to selling cars. Thanks again for checking us out and we look forward to welcoming you to the family.

Meet Sarah Hickman, VW Client Advisor

Hailing from the Halifax region in Nova Scotia, I landed in Fredericton in 2015 for my undergraduate at St. Thomas University and never left.

Fredericton is home to my better half and our handsome 95lb mix-breed dog, Boomer!

I love to spend my weekends enjoying the sunshine, reading a captivating novel, snowboarding at Crabbe Mountain as well as running and hiking with Boomer. My time as a competitive highland dancer has left a large itch to travel just about every and anywhere – having competed in many different parts of the world, I find myself day dreaming of the adventures to come.

Before my time with Fredericton Volkswagen, I found my passion for delivering exceptional client experiences as well as the love for building great connections with everyone I meet. As someone who grew up with a close-knit family, the community feel at Fredericton Volkswagen is what drew me to become a Client Advisor.

I look forward to getting to know you during my time at Fredericton Volkswagen and I am excited to help you find the best matched vehicle for you!

Ryan Williams - VW Client Advisor

Born and raised just north of Fredericton on a small family farm, I have loved growing up in this beautiful province and taking in both rural and city life. I completed my undergrad degree in 2009 and have been Fredericton-based since.

My partner and I both work to raise our vivacious three-year-old son and we love what the Fredericton area has to offer…local amenities, short commutes, a continuously growing art and cultural presence, and quickly accessible nature in any direction you choose to walk or drive.

On weekends I love to take hikes with my family, barbequing over charcoal and smoking meats, camping, long motorcycle rides and playing guitar… sometimes I even try to ‘sing’ as well!

Growing up on a farm I’ve always been hands on… it was often a necessity. I love learning new things, tinkering and figuring out how things work. Owing a VW for fourteen years now, I know the difference quality engineering makes and take great pride working on my motorcycle and car.

Before starting with Fredericton Volkswagen, I found a passion in the process of giving great customer service experiences through great conversation and connection. In fact, my education was based in Psychology and therapy but I found creating a great client experience to be analogous and similarly rewarding. With that, I was hooked and have loved helping clients since.

Purchasing a Jetta here at Fredericton VW years ago, I found the same passion represented here. I’m excited to be working here and helping you find the best matched vehicle for your needs and desires!

Meet JT Lefebvre, our Bilingual Client Advisor

I was raised in a military family from Coast to Coast and now call Oromocto home with my wife. A true passion for cars has allowed me to become part of the Fredericton Volkswagen family.

As an avid car enthusiast having spent many years in the local car scene with my own vehicles, I believe it helps me understand the stresses that can be associated with cars and the buying experience.

I want to make sure that my clients are treated how I would want my family and friends treated, buying a new car is supposed to be fun and I believe that is what makes us different and why I’m happy to be a part of the Fredericton Volkswagen Family.

When I’m not at the dealership I can be found behind the grill exercising my culinary passion from my career as a chef. I also enjoy being out in the yard, enjoying the outdoors and making sure that our family vehicles are always well detailed and clean!

Fully Transparent

All vehicle purchase, or lease quotes include every single item clearly listed for your consideration. We will even show you the amount of interest your purchase will cost you over the term of your loan.

Vehicle Exchange Program

You’ve changed your mind? We want you to be 100% happy with the vehicle you’ve purchased. That’s why we offer the Fredericton Volkswagen vehicles exchange! Enjoy peace of mind thanks to our seven day/500 km exchange program! You’ll sleep easy knowing you’ve made the right choice in a vehicle for your lifestyle. At our dealership, your satisfaction is our priority and we’re there to be attentive to your needs.

Not Paid on Commission

Our Client Advisors are paid on volume and customer satisfaction. We are driven to find the best vehicle for you, not the vehicle that makes the most commission. At Fredericton Volkswagen, we want you as a customer for life, not just one transaction.

30 Day Warranty

If you purchase a pre-owned vehicle that is out of factory warranty, Fredericton Volkswagen includes a free 30 day or 2000 km MVI warranty. Should your vehicle experience an issue that would prevent it from passing a New Brunswick MVI, we’ll fix it because we stand behind our vehicles.

Seamless Sales Process

Our Client Advisors guide our customers through the entire sales process – from
initial consultation, to preparation of the financed and lease scenarios, to completion of the ownership papers. Our goal is to provide a seamless sales process to put you at ease, and allow you to focus on the important things – like picking out the right vehicle.

Financial Products

We offer a full range of products designed to protect your purchase; from Volkswagen Pre-Paid Maintenance to Volkswagen back extended warranties, we have a full range of affordable solutions available to look after you and your vehicle.